Chief Innovation & Technology Officer

Direct Hire      Infrastructure      Dublin, Ohio

Direct Hire


Dublin, Ohio

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As the CITO for the City of Dublin, you will play a pivotal role in shaping the city’s future by leading the strategic technological vision for both the governmental organization and the broader community. In this forward-thinking role, you will focus on driving innovation, and external engagement to drive the City’s technological evolution.

Chief Innovation & Technology Officer Job Brochure

Strategic Leadership and Collaboration

  • Collaborate with community stakeholders, including internal City leadership, and local businesses, to foster mutually beneficial strategic outcomes.
  • Drive key initiatives that leverage technology for the City’s strategic and operational objectives, such as the expansion of the Dublink fiber network, the continued development of Route 33 as a “Smart Mobility Corridor” and other regional data and technology efforts.

Economic Development and External Presence

  • In collaboration with the City’s Economic Development team, actively engage with external tech communities, attracting tech companies to the city of Dublin and fostering an environment conducive to technological innovation.
  • Be a visible and influential figure in the city and region, representing its commitment to embracing modern technology and innovation.

Technology Planning and Execution

  • Devise and oversee the execution of the City’s strategic technology plan, emphasizing the analysis and re-engineering of business processes to maximize the use of innovative technology.
  • Evaluate, analyze, reshape, and protect the City’s technology and security infrastructure, ensuring the acquisition of systems that align with operational needs and strategic goals.

Policy Development and Resource Management

  • Formulate and develop policies that guide technology use within the City, overseeing planning, budgeting, resourcing, and training.
  • Ensure the timely and effective implementation of numerous new/upgraded technologies each year.

Departmental Leadership

  • Provide strategic leadership, direction, and guidance to the Information Technology and Innovation & Analytics teams, formulating and implementing strategic plans to enhance overall effectiveness and efficiency.
  • Develop and oversee the department’s 5-year 
  • Capital Improvement Program (CIP) and annual operating budgets.

Core Competencies

Strategic Leadership

  • Ability to see ahead, anticipate future trends, and create breakthrough strategies for the City’s technological advancement.

Innovation and Creative Thinking

  • Drive for results through innovative solutions and creative thinking to position the City of Dublin as a technological leader.

Political Savvy and External Engagement

  • Navigate complex political situations effectively, understanding how to attract tech companies and build partnerships in the external tech community.

Managerial Courage

  • Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Drive for Results

  • Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. 

Political Savvy

  • Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the land mines are and plans his/her approach accordingly; views corporate politics as a necessary part of organizational life and works to adjust to that reality; is a maze-bright person

Organizational Agility

  • Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. 

Interpersonal Savvy

  • Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Motivating Others

  • Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person’s hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.


  • Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can manage stress; is not knocked off balance by the unexpected; does not show frustration when resisted or blocked; is a settling influence in a crisis.

Managing Vision and Purpose

  • Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.

Understanding Others

  • Understands why groups do what they do; picks up the sense of the group in terms of positions, intentions, and needs; what they value and how to motivate them; can predict what groups will do across different situations.

Minimum Qualifications

  • 10+ progressive professional, managerial, and supervisory experience in Information Technology, with knowledge of Geographic Information System (GIS) and Enterprise Resource Planning (ERP) software implementation and maintenance, preferably at the municipal government level.
  • Comprehensive knowledge of application software solutions, computer systems, local and wide-area networks, and current technological trends.
  • Proficiency in a wide range of software, including E-mail, spreadsheets, databases, and word processing systems.
  • Expertise in system and computer technology practices, procedures, and network infrastructure.
  • Demonstrated leadership skills, with a strong emphasis on teamwork, collaboration, and participatory leadership strategies.
  • Considerable understanding of the public policy aspects of local government.
  • Exceptional project management, innovation, and creative thinking skills.
  • Outstanding written and verbal communication skills.
  • Considerable knowledge of technological changes and trends in the field of computerized information management and electronic communication, including IoT, wireless network technologies, Cloud infrastructures, mobile devices, and security.
  • Ability to cultivate successful partnerships within the organization and with external agencies and business leaders.
  • Bachelor’s Degree in Information Technology, Management Information Systems, Computer and Information Science, or a related field; Master’s Degree in Business Administration, Public Administration, Information Technology, or a related field preferred; or any combination of skills and experience.

Other Requirements

  • Ability to move objects weighing over 20 lbs. with the help of equipment/devices, on an infrequent basis.
  • Ability to work in an office setting during normal business work hours. 
  • Adherence to all applicable Federal and State safety laws, rules and regulations and City safety policies/procedures. 
  • Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.
  • Compliance with training directives established by supervisory/managerial personnel.
  • Valid driver’s license.

Heitmeyer Consulting is an equal opportunity employer and we encourage all qualified candidates to apply. Qualified applicants will be considered without regard to minority status, gender, disability, veteran status or any other characteristic protected by law.

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