Senior Program Manager – Cash and Payments

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Role:  Senior Program Manager – Payments & Cash Services Business
Location:  Chicago – must work hybrid onsite 3 days / week 
Duration: 15+ month Contract, potential for FTE Conversion in 2026
Start date: March 2025

Our client, a global financial institution headquartered in Chicago, has a requirement for a seasoned professional to be a hands on Capability Lead to drive activity in the US for their priority programs in the Global Payments & Cash Services business, including the EBM program (Enterprise Banking Model). 

The successful candidate will work closely with the Global Head of Strategy for Global Payments & Cash Services and the leadership team in the UK to drive activity in the US, put governance and plans in place, and develop/implement key programs.

For example, be a proxy for business in relation to:

• US requirements for Custody cash balances
• US Cash delivery channels as needed. 

Activities include:

• Aligning business leaders on investment decisions.
• Bringing thought leadership in the US Cash Management Space to help design and optimize the custody balance deliverable.
• Developing Business Process Maps.
• Developing capability maps to develop a list of business activities that are needed to meet a goal – for example in relation to Cash work for US custody balances/channels.
• Deliverable includes working with the team to implement a strategic Cash Platform for Custody Balances.
• Present on status to leadership.
• Drive activity in the US on behalf of the team in the UK to achieve the goals.

Skills – Must Haves:

• Technical business banking knowledge
• Experience standing up Banking platforms
• Experience standing up Accounting platforms
• Strong Program Management
• Cash and payments product and systems knowledge
• Connection of platforms and data feeds
• Understand the business process flow / model
• Experience with major banking transformation / modernization programs
• Strong technical knowledge / skills (50/50 business/IT skills
• Ability to understand business requirements and translate for technology (and vice versa)
• Excellent communication skills – presentation, verbal, written at a senior level
• Can work independently as well as part of a team (including team in UK time zones).
• Proactive – and willing to “roll up sleeves” to drive progres
• Attention to detail

• Working in an Agile environment
• Transformation experience – moving from a legacy model to a new more modern model

• Shift to “impact zones” with the US cash business moving to an enterprise banking model.
• The successful candidate will have experience with global financial services organizations as well as liquidity experience.

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