Sr. Technical Writer

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Job Title: Sr. Technical Writer

Huntington is currently seeking a Sr. Technical Writer to play a critical role in developing, editing, and maintaining clear, concise, and comprehensive documentation for our policies, procedures, process documents and critical job aides within the Finance & Strategy Segment. The ideal candidate will collaborate with cross-functional teams including Treasury, Controllership, Financial Performance & Analysis, Risk Management, Legal, and Compliance to produce high-quality documentation.  Strong Microsoft Word and Office Suite skills, proficiency in document formatting, and efficient work habits are essential to succeed in this role. 

Key Responsibilities:

• Develop, write, and maintain clear and concise technical documentation, including risk management policies, business procedures, business process maps, and critical job aides.
• Collaborate with subject matter experts (SMEs) to gather information, clarify requirements, and ensure accuracy and consistency in all documentation.
• Write and format documentation according to company standards, ensuring high readability and usability.
• Edit and proofread content for grammar, spelling, style, and formatting consistency.
• Organize and structure documentation in a logical and user-friendly manner.
• Ensure all documentation is up-to-date with the latest policies, procedures, and industry regulations.
• Utilize Microsoft Word or Microsoft Visio for document creation, formatting, and collaboration.
• Work efficiently and effectively in a fast-paced environment, meeting deadlines while maintaining quality and accuracy.
• Continuously improve writing processes and document management practices to optimize workflows.
• Develop process narratives describing processes inclusive of key stakeholders, risks / controls / control gaps, and efficiency optimization / automation opportunities

Basic qualifications:

• 5+ years of experience as a Technical Writer, or documentation specialist.
• 5+ years of experience managing policies and frameworks in a risk management space.
• Significant experience in Banking and Finance
• Strong knowledge of technical writing standards, including writing for policies, procedures, process maps, and compliance documentation.
• Proficient in Microsoft Word and Microsoft Visio with advanced formatting skills.
• Strong typing skills with an emphasis on efficiency and accuracy.
• Ability to write and edit documentation with a focus on clarity and readability for a wide range of audiences.

Preferred Qualifications:

• Familiarity with risk management, Microsoft Visio process mapping, and risk controls.
• Experience working in Finance with a core understanding of budgeting and planning, accounting, liquidity risk management, and capital risk management.
• Ability to multi-task effectively, be a self-starter, deliver to deadlines, handle stress with composure and professionalism, and move work forward with limited direction

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