Job Title: FCM Business Manager
Location: Memphis, TN (remote)
Duration: Contract (9 months)
Heitmeyer Consulting is currently seeking a ONS Business Manager for a contract opportunity with one of our financial service clients. The candidate selected for this position will assist the existing team work through a merger of another financial institution.
- Experience converting to FIS FCM platform
- Single Point of contact for Technology/Stakeholders
- Manages system access, disaster recover, business continuity, user acceptance testing, SOC 1, SOX – handling these responsibilities for product and production teams
- Keeps resources focused on the company’s priorities
- Provides subject matter expertise in operation processes and system capabilities
- Provides consistent system management across multiple systems
- Works with Technology and Stakeholders to prioritize defect corrections and new functionality requests
- Manages definition and approves business requirement for enhancements and corrections
- Reviews and approves Quality Assurance test plans
- Manages end-user communications including job aids
- Provides daily support to Operations front line personnel
Heitmeyer Consulting is an equal opportunity employer and we encourage all qualified candidates to apply. Qualified applicants will be considered without regard to minority status, gender, disability, veteran status, or any other characteristic protected by law.