Project Manager – Credit Cards (Remote)

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Job Title:  Project Manager – Credit Cards    
Location: Remote  
Heitmeyer Consulting is currently hiring a Project Manager to support project work with a national banking client for integration/M&A activities supporting their credit cards line of business.
Responsibilities
The Project Manager (EPMO) plans, manages and supports distinct projects through all specific phases, in alignment with business and / or enterprise strategies. Provides leadership, direction and support to teams(s) while partnering with business and executive stakeholders within the bank’s credit card line of business.

Job Description

• Manages projects with moderate regulatory oversight
• Project risk profile is low to medium
• Management direction or executive oversight is provided as necessary
• Typically leads the delivery of Tier 3 and /or Tier 4 projects with up to medium complexity profiles
• May indirectly manage a cross-LoB Project team consisting of Business Analysts, Business SMEs and Technology
• Resources where applicable to the project
• May manage a number of small projects at any given time, and time horizon of projects generally range from short to medium term

Job Requirements

• Bachelor’s degree required
• Project Management Certification required
• 7+ years relevant experience
• Comprehensive knowledge of the practices, procedures and principles of project management
• Exposure to financial management with respect to tracking, forecasting and managing project budgets.
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Strong facilitation skills
• Commitment to team skills development and ability to attract top talent
• Team player with ability to build and maintain strong working relationships with internal and external partners
• Ability to create and foster a cohesive team, and promote a positive work environment for all employees.
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
• Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
• Comfortable with ambiguity and ability to cope with rapid change
• Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations
• Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

Qualifications & Customer Accountabilities:
 

• Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
• Establishes effective project oversight and other governance bodies, and engages the correct levels to support the direction for the project
• Provides ongoing communication to key stakeholders, including the Project Sponsor, Business Project Owner, Program Manager and Portfolio Manager to ensure they are aware of significant changes to the project status in a timely manner
• Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
• Provides advice and guidance to business partners and project team as required regarding best practices in project management
• Applies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)
• Communicates project summary, status, financials, etc. to appropriate high-level executives at the Bank
• Collaborates with the appropriate partners to ensure required resources are assigned to the project for successful delivery
• Assesses and ensures that customer experience / stakeholder implications are appropriately managed
• Builds consensus and relationships with project team and business
• Leads the project team, stakeholders and key project deliverables

Employee/Team Accountabilities:

• Indirectly manages a cross LoB Project team consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology
• Resources where applicable to the project
• Provides advice and counsel to project team and business partners
• Liaises with external vendors and consultants as required
• Coaches, leads and mentors project team members and provides regular performance assessments to employees and their people managers
• Supports effective onboarding and offboarding of project resources
• Effectively manages project resources and external contractors / consultants in coordination of competing priorities
• Educates project team members on governance process and facilitates related sessions
• Leverages the creativity and experience of project team members to solve issues as they arise
• Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
• Works effectively in teams by being driven to win for the TD team, working well with diverse teams
• Manages the project team, stakeholders and key project deliverables
• Shares project experiences and learning with project management team and PMO peer

Heitmeyer Consulting is an equal opportunity employer and we encourage all qualified candidates to apply. Qualified applicants will be considered without regard to minority status, gender, disability, veteran status or any other characteristic protected by law.
 

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