Heitmeyer Consulting

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Job Title: UX/UI Designer

Location: Columbus, OH (Hybrid)

Heitmeyer Consulting's Insurance client needs a UX/UI designer to play a key role as they build and improve their customer and agent experience. As a member of the UX team, this individual will lead the process from exploration to delivery and will partner with UX research and design peers, product owners, business partners, and developers.


Job Description:

  • Partner closely with UX researchers, product owners and analytics team to determine high-value opportunities.
  • This person will be working in the Insurance world – will be working with designs related to new business, making a claim, renewing policy , etc.
  • Facilitate design thinking workshops with cross-functional business partners to discover data-driven solutions and opportunities.
  • Present to business sponsors and align project teams with design direction and decisions.
  • Design end-to-end experiences from wireframes to high-fidelity responsive web app and mobile apps for a variety of users.
  • Create visual design assets using best practices and shepherd solution through the delivery process.
  • Participate in collaborative UX Team design reviews to invite and provide feedback
  • Lead efforts to establish best practices and refine UX process at an Enterprise level.
  • Own and maintain the Digital Brand Guidelines and Design System.
  • Assist in the UX research process and usability testing.
  • Assist in identifying business metrics and roadmap opportunities for products.
  • Participate on Brand Governance Team to ensure consistency in visual design, tone, and user patterns across the enterprise.
  • Partner with marketing and other creatives to understand and implement brand direction and goals.
  • Desire to mentor junior associates and advocate for UX at an enterprise level.

Must Have:

  • 7+ years of UI/UX Design experience.
  • Portfolio that demonstrates the ability to tell a concise and compelling story which articulates the thought process behind the design.
  • Vast experience designing solutions for a variety of users and systems grounded in user, business, and technical insights.
  • Understand and drive improvements to specific roadmap experiences as well as the overall holistic customer experience with little direction.
  • Experience working closely with a software delivery, agile methodology preferred.
  • Passionate, positive, with excellent interpersonal skills.
  • Mastery of UX design tools and visual design. Sketch, InVision, Figma.
  • Mastery of UX/UI documentation, interactions, and behaviors for developers and BAs.
  • Experience owning and maintaining Style Guides and Design Systems.
  • Bachelor’s degree

Nice to Have:

  • Experience in Insurance Industry

Heitmeyer Consulting is an equal opportunity employer and we encourage all qualified candidates to apply.  Qualified applicants will be considered without regard to minority status, gender, disability, veteran status or any other characteristic protected by law.

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