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Title: Business Systems Analyst, Fiserv DNA
Location: 100% remote – must be in California
Job Description:
A leading credit union is seeking a Fiserv DNA Business Banking Analyst to support the expansion of its business banking offerings.
Key Responsibilities:
- Act as a SME for Fiserv DNA, providing expertise on system capabilities and best practices.
- Support implementation projects of new business banking and small business products, including treasury services, deposit solutions and card solutions.
- Understand business problems, consult the individual / team on configurations and functionalities of the platform
- Collaborate with internal teams to optimize workflows and process improvement activities
- Analyze system performance and recommend enhancements for efficiency and member experience.
- Provide training and guidance to internal users on new features and functionalities.
Required Skills:
- Fiserv DNA experience in system configuration AND/OR a super user of the platform
- Strong communicator and fast learner to pick up quicky
- Ability to read and interpret Fiserv documentation, troubleshoot issues, and provide solutions to business teams.
- Strong analytical and problem-solving skills with attention to detail.