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Job Summary:
Heitmeyer has banking client that has a need within their Technology organization for an Atlassian Administrator who can manage all aspects of the platforms (Jira, Confluence) while providing solutions to the stakeholders across IT, Product, PMO and LOB teams. The role is open for full remote; however, must be based in the following states: Missouri, Kansas, Oklahoma, Arkansas, Texas, Florida or Tennessee.
Job Description:
The Atlassian Administrator will manage all aspects of the Atlassian tool set while maintaining the documentation around processes and procedures. In addition, the Administrator will own training and knowledge transfer across teams to improve efficiencies and enhance the environment.
Top Required Skills:
- Must have experience as an Atlassian Administrator with significant background in managing the platforms (Jira, Confluence) including installations, configurations and maintenance of systems.
- Solid working experience in managing upgrades, enhancements and coordinating with stakeholders to align with established protocols and guidelines.
- Ability to provide training and support to end users while conducting care sessions to address questions and concerns.
- Support documentation of all processes, configurations and best practices to facilitate knowledge transfer and to build reference library.
- Strong Jira background with ability to:
- Architect and administer Jira deployment
- Develop scripts to automate processes
- Create and administer Jira projects
- Provide solutions to business processes through Jira and Atlassian tools
- Maintain awareness and stay up to date on all Atlassian features and functionality upgrades and enhancements.
- Strong communication with ability to work closely with other team members and stakeholders.
- Independent resource who will own all aspects of Atlassian tools.
Nice-to-have:
- Background within financial services would be beneficial but not required.
- Strong familiarity with Agile practices, SDLC, project management and DevOps.
- Jira integrations – Tempo, Miro along with Jira Cloud and Jira Planner/Timeline.
- Automations management and release management processes to the Atlassian Instance.
Top Responsibilities:
- Manage Atlassian platforms – create, develop and implement Atlassian solutions to address technology delivery and program management.
- Partner closely with all stakeholders to build out functions needed to support business needs and processes.
- Manage all aspects of new development, architecture, deployments and maintenance of Atlassian tools – Jira, Confluence and any related plug-ins/add-ons.
- Provide training and learning sessions to expand knowledge of tools and increase efficiencies.
Document configurations and procedures to create library of resource documentation for future use and ensuring proper controls. Heitmeyer Consulting is an equal opportunity employer, and we encourage all qualified candidates to apply. Qualified applicants will be considered without regard to minority status, gender, disability, veteran status or any other characteristic protected by law.