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Job Title: ERP Solutions Consultant
Job Summary:
Heitmeyer Consulting is currently seeking an ERP Solutions Consultant to support clients through successful ERP implementations, conversions, and integrations. This role is ideal for someone who combines strong customer-facing skills with hands-on ERP experience. You will act as a trusted advisor, guiding clients through system configuration and ensuring a smooth transition and ongoing success with their ERP platform. This role will be instrumental in onboarding new customers as our client converts another financial institution into their environment.
Key Responsibilities:
- Partner with clients to understand business needs and translate them into ERP solutions
- Lead and support ERP implementations, including system setup, configuration, and optimization
- Provide guidance during ERP conversions and integrations with other systems
- Serve as a primary point of contact for clients, delivering a high level of customer service and ongoing support
- Troubleshoot issues related to system functionality and connectivity, ensuring timely resolution
- Collaborate with internal teams to ensure successful project delivery and client satisfaction
- Deliver user training and support adoption of ERP systems
- Maintain strong client relationships and act as a customer success advocate Provide high-touch, white-glove support to customers throughout the conversion and onboarding process
Basic Qualifications:
- Hands-on experience with at least one of the following ERP systems: Sage, Workday, Microsoft Dynamics, or NetSuite
- Proven experience supporting ERP implementations, integrations, or system conversions
- Strong client-facing and customer service skills with the ability to manage relationships effectively
- Practical experience configuring ERP platforms (no development or coding required)
- Solid understanding of system connectivity, data flow, and common integration challenges
- Ability to communicate technical concepts to non-technical stakeholders
- Strong problem-solving skills and attention to detail
Preferred Qualifications:
- Experience in a customer success, solutions consulting, or implementation-focused role
- Ability to manage multiple client engagements simultaneously
- Familiarity with business process improvement and change management practices
Heitmeyer Consulting is an equal opportunity employer and we encourage all qualified candidates to apply. Qualified applicants will be considered without regard to minority status, gender, disability, veteran status, or any other characteristic protected by law.