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Mortgage Investor Reporting Analyst
Position Overview
The Mortgage Investor Reporting Analyst will support mortgage servicing operations with a focus on investor reporting, loan-level accounting, reconciliations, and remittances. This role will research and resolve reporting variances, ensure accurate investor data, and support key servicing activities including investor onboarding, servicing transfers, loan acquisitions, and sales.
The ideal candidate has hands-on experience with ICE Mortgage Technology servicing platforms, strong mortgage servicing knowledge, and the ability to analyze large datasets and resolve complex operational issues.
Required Qualifications
- 5+ years of experience in mortgage servicing, investor reporting, loan accounting, or servicing operations
- Hands-on experience with ICE Mortgage Technology servicing systems, including MSP or related ICE platforms
- Strong understanding of mortgage servicing, investor reporting, remittance processes, and investor guidelines
- Experience with loan-level accounting, reconciliations, and cash management
- Knowledge of servicing transfers, loan acquisitions, loan sales, and investor onboarding
- Strong analytical and problem-solving skills with exceptional attention to detail
Key Responsibilities
- Review, research, and resolve investor reporting variances and exceptions
- Perform loan-level analysis and make corrections prior to investor reporting and remittance cycles
- Generate, validate, and reconcile investor reporting and remittance data
- Ensure accurate and timely investor remittances in accordance with investor requirements
- Reconcile investor portfolios and custodial accounts and resolve discrepancies
- Research and respond to investor inquiries and reporting exceptions
- Prepare wires, general ledger entries, and cash transactions related to investor reporting
- Partner with Investor Accounting and servicing teams to resolve reconciling items and operational issues
- Support servicing transfers, investor onboarding, loan acquisitions, sales, and repurchase activities
- Assist with audits, regulatory examinations, and compliance reviews
- Identify opportunities to improve processes, controls, and operational efficiency
- Develop and maintain procedures and documentation supporting investor reporting activities
Technical Skills
- Advanced Microsoft Excel, including:
- VLOOKUP/XLOOKUP
- Pivot Tables
- Conditional Formatting
- Data analysis and reconciliation
- Experience working with servicing platforms, reporting tools, and data extracts
- Ability to analyze loan-level and portfolio-level data and identify discrepancies
Preferred Qualifications
- Experience with Fannie Mae (FNMA) Investor Reporting
- Knowledge of GAAP and mortgage servicing accounting
- Associate’s or bachelor’s degree in Accounting, Finance, Business, Mortgage Banking, or a related field
Professional Competencies
- Highly detail-oriented with a strong focus on accuracy
- Able to manage multiple priorities and meet time-sensitive deadlines
- Strong written and verbal communication skills
- Self-directed and comfortable working independently
- Strong investigative and problem-solving abilities
- Process improvement mindset with a focus on operational efficiency and quality