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Business Banking Closing Specialist
Position Summary
The Business Banking Closing Specialist coordinates the closing process for Business Banking loans, serving as a primary point of contact between Huntington, its customers, and internal lending partners. This role provides administrative and operational support to the Business Banking Sales Team, ensuring loan documentation, collateral requirements, and closing conditions are completed accurately and within established timelines.
The ideal candidate has loan processing or closing experience, strong customer service skills, and the ability to manage multiple transactions in a fast-paced environment.
Key Responsibilities
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Coordinate the end-to-end closing process for Business Banking loans, from credit approval through closing.
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Prepare term sheets and commitment letters and communicate directly with customers regarding closing requirements.
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Order and track third-party reports, title work, collateral evaluations, expenses, and fees.
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Collect and review documentation required to satisfy credit approval conditions and clear loans for closing.
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Coordinate with Sales, Credit, Loan Servicing, legal counsel, and external vendors to ensure timely and accurate closings.
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Manage an active loan pipeline and coordinate closing dates with customers and internal lending teams.
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Support a variety of collateral types, including UCC-secured assets, titled collateral, commercial real estate, construction, and public sector programs.
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Assist with monthly loan maturities and resolution of collateral exceptions.
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Ensure loan and collateral documentation complies with applicable regulations, policies, and procedures.
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Provide responsive, high-quality customer service throughout the lending and closing process.
Required Qualifications
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High School Diploma or equivalent.
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Minimum of 1 year of commercial loan processing, loan closing, real estate lending, or title company experience.
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Strong verbal and written communication skills.
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Excellent customer service and relationship-building abilities.
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Strong organizational skills and attention to detail.
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Proficiency with Microsoft Office.
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Ability to manage multiple priorities and meet deadlines in a fast-paced, production-oriented environment.
Preferred Qualifications
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Experience with Business Banking or Commercial Loan closing and documentation.
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Associate degree or Paralegal Certificate.
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Experience working with commercial real estate, title work, collateral documentation, or UCC filings.
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Strong interpersonal skills and an outgoing, customer-focused personality.
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Experience managing frequent customer interactions and coordinating with multiple internal and external stakeholders.