Business Systems Analyst, Fiserv DNA

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Title: Business Systems Analyst,  Fiserv DNA 
Location: 100% remote – must be in California 

Job Description:
A leading credit union is seeking a Fiserv DNA Business Banking Analyst to support the expansion of its business banking offerings.

Key Responsibilities:

• Act as a SME for Fiserv DNA, providing expertise on system capabilities and best practices.
• Support implementation projects of new business banking and small business products, including treasury services, deposit solutions and card solutions. 
• Understand business problems, consult the individual / team on configurations and functionalities of the platform 
• Collaborate with internal teams to optimize workflows and process improvement activities 
• Analyze system performance and recommend enhancements for efficiency and member experience.
• Provide training and guidance to internal users on new features and functionalities.

Required Skills:

• Fiserv DNA  experience in system configuration AND/OR a super user of the platform 
• Strong communicator and fast learner to pick up quicky 
• Ability to read and interpret Fiserv documentation, troubleshoot issues, and provide solutions to business teams. 
• Strong analytical and problem-solving skills with attention to detail.

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