Business Analyst

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Job Title: Business Analyst – UAT, Change Management & Program Support

Summary:
We are seeking a detail-oriented Business Analyst to support User Acceptance Testing (UAT), Change Management, and Program Management activities for the Credit Modernization team and Elite Loan Origination System (LOS). This role partners with Program Management, SMEs, and Change Champions to manage UAT feedback, coordinate change activities, and support rollout of new Elite capabilities.

Responsibilities:

• Consolidate and route UAT and Change Champion feedback.

• Enter UAT results/defects in Azure DevOps; log enhancements in SharePoint.

• Support Change Management (training material updates, access lists, communications, SharePoint site).

• Provide Program Management support (status reporting, project plans, Teams/SharePoint organization).

Qualifications:

• Experience as a Business Analyst in testing, product development, or commercial/business banking.

• Strong knowledge of UAT and Change Management processes.

• Familiarity with Program/Project Management tools (Excel, PowerPoint, Teams, SharePoint).

• Strong analytical, organizational, and communication skills.

Preferred:

• Experience with lending systems and Salesforce FSC.

• Knowledge of Azure DevOps, Agile/Scrum, and end-user Change Management.

• Collaboration skills across business and technology teams.

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