Solution Architect

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Role Summary
The Principal Architect leads the design and evolution of enterprise architecture, with a focus on the ServiceNow platform and its integrations. This role partners across project teams to define scalable solutions, improve business processes, and ensure alignment with enterprise standards, governance, and long-term technology strategy.

Key Responsibilities

• Lead architecture design, modeling, and solution definition across initiatives
• Define and promote enterprise architecture principles, standards, and best practices
• Translate business drivers into technology strategies and solution requirements
• Assess current IT systems, identify gaps, and recommend improvements
• Analyze industry trends and evaluate their impact on the organization
• Drive adoption and understanding of architecture practices and value
• Design and oversee implementation of enterprise architecture aligned to business goals
• Establish and enforce governance to ensure compliance with architecture standards
• Develop and maintain application and technology roadmaps
• Guide solution implementation and ensure alignment with architectural direction
• Support evaluation and standardization of software products and configurations
• Partner with development teams to align solutions or adapt architecture when needed
• Evaluate organizational and financial impacts of architecture decisions
• Produce and maintain architecture documentation and artifacts
• Collaborate with program and project management teams to ensure delivery alignment

Required Qualifications

• Bachelor’s degree
• 5+ years of experience across multiple IT disciplines (e.g., architecture, development, infrastructure, middleware, databases, or operations)
• Experience working in client/server or service-oriented (SOA) environments

Preferred Qualifications

• 3+ years of experience as a Solution Architect
• 3+ years leading technical or architecture initiatives
• Full-stack development experience across multiple platforms or vendors
• Broad architecture experience across business, data, application, and infrastructure domains
• Proven ability to design and deliver large, complex enterprise solutions
• Strong communication and stakeholder engagement skills
• Ability to manage multiple priorities with effective time management

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