Summary
Credit Operations
Change Controls
Transformation
Background
A major US insurance and banking services financial institution approached Heitmeyer Consulting at the beginning of the COVID 19 crisis with an emergency need for a rapid support of Change Control Processes.
Changes impacting Credit Operations needed to be implemented quickly.
Outcome
Heitmeyer Consulting was brought in under never-before-seen circumstances to improve upon rapid change management initiated by major consulting firm. Because of our 100% focus on the financial services industry, and our network of 100,000 qualified experts, Heitmeyer was able to adapt Change
Control Processes to meet the changes brought on by the COVID-19 crisis. Upon returning to normal business, the client retained Heitmeyer, and we have continued to assist in their growth and expansion.