Summary
Retail Payments
Bill Pay
Risk Assessment
Background
A Fortune 500 bank and insurance services company approached Heitmeyer Consulting to take over a Retail Payments project after frustration with a major global consulting firm.
They needed to update their Retail Payments platform under enhanced regulatory scrutiny. The client identified a need to develop Consent Order and Risk-related deliverables, as well as the need for a Strategic Bill-Pay Effort.
Outcome
Team Composition:
Heitmeyer Consulting utilized its consulting network of over 100,000 financial services professionals to
rapidly deploy a 60+ member team with specialized experience including Data Analysts, Client Engagement
Managers, Rapid Risk Assessment, Payment Consultants, Lending Consultants, Processes and Controls Managers, and more.
Heitmeyer designed, deployed, and extensively tested control systems. Documentation processes and transaction reporting were implemented to monitor results. Additionally, Bill-Pay features and
benefits were created to support a new vendor for the client.