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Job Summary:
This role will support the steady-state operations of the Palo Alto security platform within our banking client’s AI-Ready Cyber Resilience program, ensuring platform health, automation reliability, telemetry integrity, and operational reporting. This role is critical to maintaining a resilient, high-performing detection and response ecosystem post-implementation.

Top 3 Priorities (First 90 Days):

1. Establish and enhance XSIAM/XDR platform health monitoring and telemetry integrity
2. Stabilize and optimize automation reliability and content updates
3. Build and operationalize metrics, reporting, and access governance controls

Required Skills (Must-Haves)

• Hands-on experience with Palo Alto Cortex XSIAM, XSOAR, and/or XDR
• Experience supporting security platform operations (not just implementation)
• Experience in financial services / regulated environments
• Strong understanding of:
  • Platform health monitoring
  • Endpoint/security telemetry pipelines
  • Automation/playbook reliability in SOAR environments
• Experience managing:
  • Content updates (detections, use cases, playbooks)
  • Access governance / RBAC within security platforms
• Ability to define and track operational metrics and reporting (SLAs, detection coverage, ingestion health)
• Strong collaboration with SOC and Security Engineering teams

Nice-to-Have Skills

• Familiarity with XSIAM analytics and detection tuning
• Experience with incident response workflows and SOC tooling integration
• Exposure to AI-driven detection or behavioral analytics
• Experience with log ingestion and normalization at scale

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